Best For | Best for small businesses needing affordable, all-in-one marketing and CRM. | Best for advanced email marketing and sales automation with scalability. |
Price | $12.74/month | $15/month |
Free Plan/Free Trial | Free Plan Available | 14 Days Free Trial |
Features | All-in-one CRM solution. | Email marketing automation. |
Pros | Affordable for small businesses. | Powerful automation saves time. |
Cons | Limited advanced automation. | Higher cost for beginners. |
Choosing the right email marketing and CRM tool can feel overwhelming, right? If you’re stuck between EngageBay vs ActiveCampaign, you’re not alone. Both offer great features, but they work best for different needs.
EngageBay is a budget-friendly all-in-one platform, perfect for small businesses that need email marketing, CRM, and automation without breaking the bank. On the other hand, ActiveCampaign is known for its advanced automation and personalization, making it a top choice for businesses focused on deep customer engagement.
So, which one is right for you? In this comparison, we’ll break down their features, pricing, and ease of use to help you decide. Whether you’re a startup or a growing business, this guide will make your choice easier. Let’s dive in!
The pointers that will be discussed in detail below are as follows:
- Overview
- Common Features
- Unique features
- Easy to Use
- Customer Support
- Security
- Pricing
- Pros and Cons
- FAQs
EngageBay vs ActiveCampaign Overview:
EngageBay
EngageBay is an all-in-one sale, marketing, and service automation solution with a free CRM facility. Engage Bay can be used to attract and engage the target audience and clientele and help convert them into long-term satisfied customers.
The Engage Bay software can be broken up into three logical areas of marketing, service, and sales. The best part about this is that one can opt to pay for the full package or simply buy the pieces that they would need.
While most of the companies decided to target the big business companies and came up with CRM offers suitable for them, Engage Bay was amongst the few companies that offered great deals to small businesses as well as start-up ventures.
Engage Bay has proven to be extremely cost-efficient, easy to use, easy to implement as well as a lot of different integration facilities while being automated in nature.
Active Campaign
Active Campaign is an excellent CRM that offers an easy-to-use service along with good functionality while the user is creating email marketing campaigns.
Its ease of use simply denotes that this service is recommended for beginners, while it also offers granular customization options for those who are well versed with the software.
It also has good automation features that help and ease the task of sending emails to specific customers based on certain triggers.
The reports that are provided are extremely comprehensive, which allows the user to create multiple audience segments in order to split test their email marketing success.
The email designer present in the software is also intuitive and extremely easy to use. The services offered are definitely not cheap or easily affordable for the smaller companies, but it still does offer strong functionality features while being very easy to use for all beginners.
This can be a very good option for those who are just starting out in email marketing and are yet on the lookout for a fully customizable and featured service.
Common Features
1. Marketing Automation:
EngageBay
The feature of Marketing Automation in Engage Bay allows the user to nurture the target customer while also saving a lot of time and improving productivity without compromising on quality.
This is done by a mix of different features available on the software, including Analytics Tracking, Content and Blogging Platform, Customizable Call to Actions, landing pages, dynamic content, web forms, search marketing, sales intelligence, social marketing, as well as segmentation and website visitor tracking.
ActiveCampaign
ActiveCampaign has excellent marketing automation for the user with a variety of features that are almost similar to that of Engage Bay.
However, it does lack in a few of the features like Content and Blogging Platform and Searches marketing when compared to all the features that are provided in Engage Bay.
2. Email Marketing:
EngageBay
EngageBay is packed with excellent email marketing features that allow the user to make the most out of the software while greatly easing the tedious tasks of the company.
Email marketing with Engage Bay allows the user to auto-respond to the mails, include customer surveys and dynamic content, send event-triggered emails, create landing pages and web forms, surf through a variety of pre-designed templates as well as an image library to choose from, send mobile-optimized emails while also managing the list of subscribers with ease.
Active Campaign
Similar to Engage Bay, Active Campaign offers the same features as email marketing.
It allows the user to auto-respond to the mails, include customer surveys and dynamic content, send event-triggered emails, create landing pages and web forms, surf through a variety of pre-designed templates as well as an image library to choose from, and send mobile-optimized emails while also managing the list of subscribers with ease.
3. Lead Scoring and Lead Generation
EngageBay
Engage Bay has a well-equipped lead scoring system that helps identify the most qualified leads while allowing you to keep track of their engagement and decide on the ones that you can follow up with.
You can now talk to your most promising leads and close more deals.
ActiveCampaign
ActiveCampaign comes with an excellent lead scoring system that allows the user to keep track of well-qualified leads for both sales and marketing.
4. Integration
EngageBay
EngageBay is well integrated with over 13 other platforms, including Facebook, Google Contacts, Just Call, Pabbly Connect, Shopify, Zapier, Wufoo, HubSpot CRM, and Mail Chimp, among others.
Active Campaign
Active Campaign is excellently integrated with over 395 platforms including Facebook, Google Contacts, Just Call, Pabbly Connect, Shopify, Zapier, Wufoo, HubSpot CRM, and Mail Chimp along with Gravity Forms, Klipfolio, Live Chat, Nimble, Nutshell, Olark, One Fit Stop, Squarespace, Veeqo, Big Marker and a lot more.
5. Reports
EngageBay
Engage Bay provides well-defined reports which include information regarding all the tickets that are not closed while also including information about the reports that have reached their deadline and need to be closed immediately in order to help improve the customer service features.
ActiveCampaign
The reports that are provided in ActiveCampaign are extremely comprehensive which allows the user to create multiple audience segments in order to split test their email marketing success.
Unique Features
EngageBay:
1. Contact Management:
It has contact management and organizing features that would allow the user to target their campaigns while also helping to personalize communication with potential and converted leads.
2. Pipeline Visualization:
This helps the user in seeing the details about the deals that are in progress, the ones that are nearly closed, as well as the ones that have already been closed.
3. Appointment Scheduling:
It allows the user to schedule appointments and meetings with the sales team through either the individual calendar or the team’s calendar, which would enable the leads to get in touch with the right point of contact.
4. Call Integration:
It uses CRM Telephony to create a log of the call records and provide transcripts of the conversation, which would come in handy for both the sales team as well as the marketing team since it would enable them to interact with the same lead or customer later when the need arrives.
ActiveCampaign:
1. Deal Notes:
It comes in handy to note down contact information and any other pertinent data about a potential lead in order to share it with the other members of the team.
2. Win Probability Predictions:
This feature allows the sales team to know about all the leads that are worth pursuing so that they can follow up with them in order to increase lead conversion and generation.
iOS app: This CRM is integrated into an iOS application that allows the user to call, manage the tasks, update contact information about a lead or make progress in the deals even when the Sales Team is not present in the office.
Ease Of Use: Engagebay vs ActiveCampaign
One would surely want to work on software that is easy to use and would not cause unnecessary confusion while working with it.
EngageBay
Engage Bay proves to be extremely easy to use since it has been designed with smaller businesses and beginners in mind.
The CRM respects their possible lack of knowledge and experience and is built in a way to help with that.
Active Campaigns
Active Campaign is an excellent CRM that offers an easy-to-use service along with good functionality while the user is creating email marketing campaigns.
Its ease of use denotes that this service is recommended for beginners, while it also offers granular customization options for those who are well-versed with the software. It also has good automation features that help and ease the task of sending emails to specific customers based on certain triggers.
Customer Support
Both of these CRMs provide excellent customer service with a team that is equally prompt and helps solve problems at lightning-fast speed.
Security
Security is the top priority for both of these CRMs.
EngageBay
Engage Bay provides encryption for all sensitive data as well as a secure HTTPS for all the pages and web-based applications.
It also provides reports and alert prompts for any security breach and has multi-factor authentication options for the users.
ActiveCampaign
ActiveCampaign provides a secure HTTPS for all the pages and web-based applications and also has multifactor authentication options for the users.
Another added feature is that it removes all the customer data when the customer wishes to ask for service cancellation.
Pricing Comparison: EngageBay vs ActiveCampaign
EngageBay
Apart from the free trial package, which offers about 1000 contacts and 1000 branded emails, Engage Bay offers three other packages, as given below.
Basic Package: $8.99/month when paid monthly.
Growth Package: $29.99/month when paid monthly.
Pro Package: $47.99/month when paid monthly.
ActiveCampaign
Apart from a free trial package, Active Campaign provides the following four packages for customers.
Lite Package: $15 /month when paid monthly or $9 /month when paid yearly.
Plus Package: $70 /month when paid monthly or $49 /month when paid yearly.
Professional Package: $159 /month when paid monthly or $129 /month when paid yearly.
Enterprise Package: $279 /month when paid monthly or $229 /month when paid yearly.
Pros and Cons: EngageBay vs ActiveCampaign
EngageBay
Pros:
- The software helps to ease all the possible work that can exist in the company when one is talking about CRM.
- It is extremely user-friendly and convenient to use since one can store all the data in one place.
Cons:
- The training manuals could be slightly improvised in order to make it easier.
ActiveCampaign
Pros:
- Active Campaign is a high-end marketing automation software available at mid-market pricing.
- For those who want to automate marketing to a high degree and with great sophistication, Active Campaign allows you to do nearly anything – yet at a price point similar to email marketing tools with little or no automation.
Cons:
- Its email creation interface feels dated and the handling of image assets is clunky and horrid.
- Creating restore points and undo is flaky and unreliable.
FAQs on EngageBay vs ActiveCampaign Comparison
Which CRM proves to be better for a startup venture?
While Active Campaign can deal wonderfully with different business sizes, Engage Bay is especially designed to ease the work of the employees in a startup venture who are probably dealing with everything for the very first time. Engage Bay proves to be extremely easy for using since it has been designed while keeping smaller businesses and beginners in mind. The CRM respects their possible lack of knowledge and experience and is built in a way to help with that.
Which CRM is the easiest to learn for a beginner?
When compared against each other, Engage Bay proves to be easier in comparison to Active Campaign since it is designed for small businesses. The CRM offers an excellent user interface that eases the workload and is also extremely affordable.
Which CRM offers better integration with other softwares?
When compared to Engage Bay’s integration with 13 platforms, Active Campaign is excellently integrated with over 395 platforms including Facebook, Google Contacts, Just Call, Pabbly Connect, Shopify, Zapier, Wufoo, HubSpot CRM, and Mail Chimp along with Gravity Forms, Klipfolio, Live Chat, Nimble, Nutshell, Olark, One Fit Stop, Squarespace, Veeqo, Big Marker and a lot more.
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Conclusion: EngageBay vs ActiveCampaign 2025
ActiveCampaign CRMs are not exactly scalable since as your company expands, Active Campaign offers prices that go steeply up, and therefore don’t make them a very suitable option for a growing small business.
With EngageBay’s CRM, one can get a comfortable start in promoting their business through marketing while also growing it with the sales.
The scalability of Engage Bay is also extremely amazing since it offers its most advanced package at a very nominal price, which is not something that can be found in the case of Active Campaign.
Keeping all pointers in mind, Engage Bay surely comes out to be a better option with more features and extremely nominal and affordable prices that can be paid by small-scale businesses as well.
