Engagebay vs Hubspot 2025: Which CRM Is Best For You? (Pros & Cons)

Choosing the right CRM can feel overwhelming. There are so many options, and you want something that fits your business without breaking the bank. If you’re stuck between EngageBay vs HubSpot, you’re not alone! Both are popular, but they work best for different types of businesses.

HubSpot is well-known and packed with features, but it can get expensive as your business grows. EngageBay, on the other hand, is more budget-friendly while still offering sales, marketing, and customer support tools in one place.

So, which one is right for you? That depends on your needs, budget, and how much flexibility you want. In this guide, we’ll break down the key differences to help you decide—without the tech jargon!

Bottom Line: In terms of customer support, pricing, on-boarding and dashboard, EngageBay leads the battle and offers various marketing tools along with it. Every tool has some pros and cons but overall EngageBay is much better CRM tool than Hubspot because of its flexibility and ease of use. Hubspot is an enterprise that offers free CRM as same as EngageBay. If you need more bells and whistles, it is a pricey option. Try EngageBay For free.

Today, I will be discussing on following pointers:

• Common Features
• Unique Features
• Easy to Use
• Customer Support·        
• Security
• Pricing
• Pros & Cons
• FAQ 

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EngageBay vs Hubspot: Overview

Engagebay

Engagebay is a software platform that provides an all-in-one marketplace for its customers, including sales and marketing, CRM, and support software. Although it was founded in 2017, having a list of giant competitors, Engagebay did make its own path for itself. 

When other companies confined their CRM offers to big business companies. Engagebay had a great deal offering CRM to small businesses and start-up companies. 

Engagebay is cost-efficient, easy to use, easy to implement, has lots of integration facilities, and is automated in nature.

Hubspot

Hubspot is a marketplace for different kinds of customers to flock together for sales and marketing. It incorporates customer relationship management (CRM), lead management, tracking, classification, and seamless closure for sales.

As the name suggests, it is a place where all the sales and marketing converge together at the same place for the betterment of productivity.

It provides a number of various features to its customers, and its main goal is to maintain all kinds of inbound marketing and sales in one place for effectiveness. The company was founded by an American software developer named Brian Halligan alongside Dharmesh Shah in the year 2006.

HubSpot is expensive, has mandatory annual commitments, is difficult to implement, still developing on integration.

Common Features: EngaBay vs Hubspot

1. Marketing Automation

Engagebay

Marketing Automation of Engagebay nurtures your target customer, saves a lot of time, automates schedules, and manual jobs, and improves productivity and efficiency without compromising quality.

Hubspot

 Though HubSpot charges more with its marketing automation feature, its customers have appreciated automation tools on several review sites.

Marketing automation tools work flawlessly for every aspect of client acquisition and help in recall and retention. Client intake and communication forms are user-friendly and improve efficiency.

2. E-Mail

Engagebay

It provides personalized email marketing. 

Hubspot

It provides a syncing email mechanism between CRM and mail. Hence a company can get a copy of the email within the CRM for future references. 

3. Dashboard/ Leadership Board

Engagebay

It provides an accurate dashboard to track the tasks’ progress and keep track of the relationship management. 

Hubspot

They have an engaging leadership board with game elements to keep the team engaged, motivated, and competitive. 

4. Integration

Engagebay

Integration with other software tools like Sendgrid, Zapier, Piesync, Xero, etc., to provide top-notch service to their customers. 

Hubspot

Both sales and marketing teams have been integrated with tools like Wistia, Eventbrite, SurveyMonkey, Zendesk, etc., so they could sync and track each other’s activity without a hassle. 

5. Appointment/ Meeting Schedule

Engagebay

This makes it easy for those who are enthused to have a brief talk with the sales team when they want to. 

Hubspot

They have the same appointment scheduling feature, in which they send out the meeting dates via an individual or team calendar so the relevant party could have a talk when necessary. 

6. Recording Feature

Engagebay

It records all the chat conversations and interactions with your customers and saves them in a conversation Inbox. 

Hubspot

The calls between the customers and the team get recorded and go to call logs records, which is useful for future purposes if there’s an escalation. 

5. Pipeline Management / visualization

Engagebay

Pipeline management provides a crystal clear point of view of your sales pipeline, including the active and closed ones. 

Hubspot

It provides Pipe visualization for acknowledging the deals that are closed, and deals that are yet to be done and in progress. 

6. Reports

Engagebay

It provides reports which include any tickets that are not closed and the ones that are closed, and it also provides information about the time-to-close reports to improve the efficiency of customer services. 

Hubspot

It provides a brief, precise sales report of an individual and provides the same team level to let you know your strong areas and where you need to improve.

Unique Features: EngaBay vs Hubspot

Here are the unique features:

Engagebay

Task Management :

• It provides task management, where you can analyze your work and do a follow-up on your sales and support team for a possible conversion based on the assignments you’ve taken up and completed.

Data Entry :

• It provides a complete automated data entry system, hence eliminating the time taken to do manual data logging.

Lead Scoring :

• It provides a comprehensive lead scoring system, which could give you a preview of a number of potential leads qualified to become customers. 

Contract Management :

• It provides a contact management system, where you could organize your campaigns and get personalized communication with customers and leads. 

Hubspot

Pre-Saved Template :

•  Hubspot provides a bunch of pre-saved templates for email, which could be sent without putting in the manpower to type but save time. 

Integrated EMail Tracking :

• It also provides an integrated email tracking feature, so you can know when the recipient actually saw your email and sends you an email notification on the same in brief. 

Chat Bot :

• Chatbots are used for Live chats. For an instant response to any queries. They also use chatbot builder for customization needs. 

Ticket Follow-Ups :

• It sends an email of an active customer support ticket to the corresponding team member to act upon it and close the ticket before it gets escalated. 

Pricing Battle: EngageBay vs HubSpot 

Here is the pricing comparison:

Engagebay Pricing

EngageBay offers different pricing plans based on your business needs. You can choose to pay monthly, yearly, or every two years (biennial), with discounts available for longer commitments. Here’s a simple breakdown of their pricing and features.

1. Free Plan ($0/month)

Perfect for beginners or small businesses wanting to try EngageBay.

• 250 Contacts
• Email Marketing & Broadcasts
• Autoresponders
• Landing Pages
• CRM & Helpdesk
• Live Chat

This plan is completely free but has limited features and contact storage.

2. Basic Plan

• Monthly: $14.99 per user
• Yearly: $13.79 per user
• Biennial: $12.74 per user

Ideal for small businesses needing more marketing tools.

• 500 Contacts
• Email Templates & Web Pop-ups
• Landing Page Builder
• Lead Scoring
• SMS Marketing
• 3rd Party Integrations
• Social Suite & Tag Manager

Paying yearly or biennially reduces the cost.

3. Growth Plan

• Monthly: $64.99 per user
• Yearly: $59.79 per user
• Biennial: $55.24 per user

Great for growing businesses that need automation.

• 5,000 Contacts
• Marketing Automation
• Push Notifications & Site Messages
• A/B Testing for Emails & Landing Pages
• Custom Domain
• Call Records & Service Automation
• Products & Proposals

This plan is a good choice for businesses that want advanced marketing and automation features.

4. Pro Plan

• Monthly: $119.99 per user
• Yearly: $110.39 per user
• Biennial: $101.99 per user

Best for large businesses needing unlimited contacts and advanced tools.

• Unlimited Contacts
• Web & Proposal Analytics
• SSO & Role Management
• Custom Reporting & Goals
• Dedicated Account Manager
• Uptime SLA
• Phone Support

This plan is designed for businesses that need full automation and premium support.

Hubspot Pricing

1. Free Tools

HubSpot gives you free tools to find new leads, email them, and track your success—all without paying. It’s called the Free Tools plan and costs US$0. You can use it with up to 2 users, and you don’t need a credit card to start. This plan includes free marketing, sales, service, content, operations, and commerce tools. It’s perfect if you want to try HubSpot without spending money.

2. Starter Plans

These plans are for growing businesses that need more features at a low price.

• Marketing Hub Starter: Costs US$15/month per user if paid yearly (or $20/month if paid monthly). It includes 1,000 marketing contacts. You can remove HubSpot’s logo from emails, forms, and live chat. It also has simple automation, messaging insights (still in testing), and email/chat support.
• Sales Hub Starter: $20/month per user. Includes email tracking and meeting scheduling, with no HubSpot branding.
• Service Hub Starter: $20/month per user. Offers basic customer service tools like live chat and email, without branding.
• Content Hub Starter: $20/month per user. Comes with premium hosting, security, and a drag-and-drop builder for websites.
• Operations Hub Starter: $20/month per user. Helps you organize data with custom fields and mappings.

3. Professional Plans

These are for businesses that want advanced tools and can grow with them.

• Marketing Hub Professional: Starts at US$800/month with 2,000 marketing contacts and 3 users. Extra users are $45/month each. You pay yearly, and there’s a $3,000 setup fee. It includes automation across channels, dynamic personalization, social media tools, custom reports, teams, Breeze social agent (in testing), lead scoring, and SMS marketing (extra cost).
• Sales Hub Professional: $100/month per user, with a $1,500 setup fee and yearly payment. Offers sales automation, custom reports, and eSignature.
• Service Hub Professional: $100/month per user, with a $1,500 setup fee and yearly payment. Includes help desk tools, surveys, and a customer portal.
• Content Hub Professional: $500/month for 3 users, with extra users at $50/month. Has smart content, SEO tools, and A/B testing. Paid yearly.
• Operations Hub Professional: $800/month for 1 user, with extra users at $50/month. Offers advanced automation and webhooks. Paid yearly.

4. Enterprise Plans

These are for big companies with complex needs.

• Marketing Hub Enterprise: Starts at $3,600/month with 10,000 marketing contacts and 5 users. Add 10,000 contacts for $100/month or users for $75 each. Setup fee is $7,000. Includes custom tools, lead scoring, and team permissions.
• Sales Hub Enterprise: $150/month per user, with a $3,500 setup fee. Offers custom tools, scoring, and permissions.
• Service Hub Enterprise: $150/month per user, with a $3,500 setup fee. Includes permissions, goals, and custom tools.
• Content Hub Enterprise: $1,200/month, with features like memberships and custom tools. Paid yearly.
• Operations Hub Enterprise: $2,000/month for 1 user, with extra users at $75/month. Includes data tools and automation. Paid yearly.

5. Customer Platform Bundles

HubSpot offers packages that mix different tools at a lower price.

• Starter Customer Platform: Combines Starter plans for Marketing, Sales, Service, Content, Operations, and Commerce Hubs. Costs $20/month per user, or $15/month if paid yearly. No yearly commitment is needed unless you want the discount.
• Professional Customer Platform: Starts at $1,781/month, bundling Professional editions of multiple Hubs for bigger businesses.

Pros & Cons: EngageBay vs HubSpot 

Here are the pros & cons:

Engagebay

Hubspot

FAQs On EngageBay vs Hubspot

Which one is a better CRM between Engagebay and HubSpot?

To have a cost-effective, easy implementation software, Engagebay is the best available option in the market. It is perfect for all types of businesses. HubSpot is expensive and takes weeks to implement. It is suitable for small and medium enterprises. Visit their sites, read reviews and make your choice.

Do I have to pay for onboarding?

With Engagebay, onboarding is totally free. You will also get unlimited contacts. In HubSpot, Users have to pay a hefty amount for the onboarding process. Users will get 10000 contacts with sign-up.

How secure will be my data and account?

With Engagebay, you will get a top-notch security system with two-factor authentication, IP restriction, encryption, and audit logs. They have prepared a rigorous security protocol for your valuable data and account. You are only authorized to access or grant access. HubSpot works with industry-recognized and proprietary solutions for their security services and data protection. Their automated system monitors 24*7 for any flaws in the system that can breach your valuable data. Security is something that cannot be ignored or avoided. Engagebay and HubSpot both have done amazing work with their security protocols.

Also Read:

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• EngageBay vs MailChimp
• Hubspot vs Mailchimp vs Moosend
• Wishpond vs Hubspot: Which One Is The Best?
• Engagebay vs HubSpot
• Hubspot vs Mailchimp vs Moosend

Conclusion: EngageBay vs Hubspot 2025 | And The Winner Is…

With this, I have arrived at the conclusion section of this article. I have explained all the notable features of EngageBay and HubSpot. This is my unbiased analysis. But I have to explain facts here because the objective is to bring a comparative analysis of Engagebay vs HubSpot.

You as a user, need to know all the aspects to arrive at an informed and sound judgment. A decision that can make or mar your business prospects. A decision that puts you ahead in your enterprise goals and objectives.

Based on my understanding and analysis, Engagebay is a better option than HubSpot. It is a totally neutral viewpoint, and you might have a different take on it. My viewpoint is based on the following facts:

• Free onboarding is not possible with HubSpot. You have to pay 6000 US Dollars for onboarding with HubSpot.
• On onboarding, Engagebay offers unlimited contacts, while HubSpot gives you 10000 contacts.
• Implementation takes weeks in HubSpot and is expensive, too. At the same time,
• Engagebay does implantation in a couple of hours and is much more economical in terms of expenses.
• There are no annual contracts with EngageBay, but there are mandatory annual contracts with HubSpot.
• Use Engagebay to save time compared to HubSpot.

I know several people who are using Engagebay, and their feedback is really awesome. Engagebay is not an alternative to HubSpot. It is much better than HubSpot.

Please give it some thought and opt for an affordable and more efficient CRM for your business.

That’s all for the article. With these frequently asked questions, I have come to the end of today’s piece of article.

I hope that with this article, you will get some guidance about which CRM to choose for your business. It is an effort to share CRM information to make your business journey a bit more comfortable.

My favorite is Engagebay for all the reasons mentioned and because of the amazing navigation.

So, visit their websites, compare, read reviews, and choose a suitable CRM for your business.

Best of luck!!!!