Best For | Best for small businesses needing affordable, all-in-one marketing and CRM solutions. | Best for growing companies wanting customizable, scalable CRM with broad integrations. |
Price | $12.74/month (Billed Biennial) | $14/month (Billed Annually) |
Free Plan/Free Trial | Free Plan Available | Free Plan Available |
Features | All-in-one CRM tool. | Customizable CRM platform. |
Pros | Affordable for small budgets. | Highly flexible for customization. |
Cons | Limited advanced tool options. | Setup can feel complex. |
Choosing the right CRM can feel overwhelming. There are so many options, and you want something that helps your business grow without being too expensive or complicated. Two popular choices are EngageBay vs Zoho. But which one is the better fit for you?
I’ve spent time comparing both, looking at features, pricing, ease of use, and customer support. If you’re a small business or startup, EngageBay might seem attractive because of its all-in-one approach. On the other hand, Zoho CRM is a well-known name with powerful tools, great for businesses that need customization.
In this guide, I’ll break everything down in simple terms—no tech jargon, just clear facts to help you decide.
Let’s dive into the details and see which CRM is the right match for you! 🚀
The following topics are a gist of what’s coming next in the article.
- Product and its common features
- Unique features
- Easy to use
- Customer support
- Security
- Pricing
- Pros and cons
- Conclusion
- FAQ
Overview of EngageBay and Zoho
Engagebay
A simple yet powerful feature, accessible yet integrated, and an all-in-one marketplace along with the sales, deals, and exchanges. Engagebay was founded in 2017, in expansion with a schedule of huge adversaries. It established its path in the market and flourished.
Different corporations have given their consumer relationship management software to big business industries to build their stature, deals, and expenses.
Engagebay took over small-scale businesses and start-up corporations and delivered great CRM deals to them.
Engagebay is very cost-efficient and effortless to utilize. It has the simplest aspects of executing skillfully and is incredibly automated.
Zoho
Zoho is a software dealer that boats commodities all over India. Mr. Sridhar Vembu is the founder and CEO of Zoho Corporation. Its hugest centre is near Chennai, in South India. The company also has a minor bureau in the United States.
Zoho is dramatically lessening the expenses for the users to formulate it so that they can borrow and organize their industry efficiently.
Recouping money looks desirable when it comes to buying software, but being completely profitable and integrating with several assistance is what we all need to work. Zoho applications are disseminated as assistance software.
You will get to learn day-to-day things and can get several advantages with Zoho, as it furnishes you with a setup procedure that is unbelievably manageable to use.
Zoho is also very cost-friendly. Therefore, it gives the consumers incredibly low importance.
Common Features: EngageBay vs ZohoCRM
1. Marketing Automation
- Engagebay- It nurtures your target customer and saves a lot of time, improves productivity and efficiency of work without any compromising quality.
- Zoho– It allows you to portion the consumers based on their nation, regulations, lead basis, and even their status of responsiveness towards you.
2. Email
- Engagebay– It furnishes you with personalized email marketing.
- Zoho– It helps you to write more personalized content for your client by combining emails with textual data.
3. Leadership board
- Engagebay– It provides you with a dashboard to maintain a schedule and keep track of alliance supervision.
- Zoho– It enables you to picture tons of data on one sole paper and maintains the history of the committee as well.
4. Integration
- Engagebay– it has integration with other tools like Sendgrid, Zapier, Piesync, etc. To provide you with top-class working services.
- Zoho– Zoho integrates with both Outlook and Google’s charts, rendering it easy to plan and mail invites to consumers or buyers outside the institution.
5. Meeting Schedule
- Engagebay– it’s susceptible for those who are gushed to discuss with the sales committee whenever they prefer to.
- Zoho– It also lets you conduct private meetings and restrict entry to those who do not have access.
6. Recording feature
- Engagebay– It records all the chat conversations and communications and later saves it in a chatbox.
- Zoho– you can record and encrypt the meetings directly but you will still need a third-party screen recorder because its recorder is not sufficient.
7. Channel visualisation
- Engagebay– It provides you with a clear point of view of sales and marketing that are closed and unclosed.
- Zoho– it offers this quality that will evolve a crucial element of any industry and its procedures.
Unique Features: EngageBay vs ZohoCRM
Engagebay
- Task management- It can be best used for small and medium firms that expect accessible all-in-one deal and commerce software to develop, engage, nurture, and close callers to consumers.
- Growth- It provides you with meaningful insights and deep growth when it comes to business and has a specific module.
- Reporting– Provides daily movements for email reporting.
- Database- Provides you with the database and key points of all the depth apartments.
Zoho
- Landing-Zoho provides you with reports around forms or landing pages.
- Reporting– Provides you with daily email reports.
- Campaign- It provides you with campaigns for email reporting.
- Sales- It provides critical sales and key points for all departments.
- Productivity-This software helps you to complete your tasks within the time limit and can enhance your productivity by managing them in the calendar
Both Engagebay and Zoho offer you the API to access the data.
Ease Of Use
Zoho is an awesome user familiar and susceptible to steer. And permits you to form customization and automatically incorporates it with the data that you appoint. You can customize it as per your amenity and utilize it to attain your purposes. It has a fresh, simple interface.
Engagebay has been constructed with maximum maintenance for simple navigation. The software enables automating physical training that enhances work rate. It’s user-friendly and is very reasonable to utilize. You can also establish amazing movements.
Consumer Support
Engagebay– Engagebay’s consumer assistance has been very reasonable and helped me resolve an implementation issue almost immediately.
Zoho– What I like most about Zoho CRM is that it is a part of the ZOHO platform that I am already familiar with. The software is very easy to set up, and their customer service is excellent.
Security
Every business owner wants safe and secure CRM software for database protection and a smooth consumer journey. The database should always remain safe and protected whether the firm is small, middle, or large.
Engagebay
Engagebay has a high-end security experience with two-factor authentication, IP restriction, encryption, and audit logs. They follow security protocols very religiously, with only authorized personnel having permission to access data.
Engagebay also responds quickly to incidents that create unauthorized access for handling personal data.
Zoho
Network security and monitoring techniques are designed to provide multiple layers of protection and defense. The systems are segmented into various separate networks to protect the data.
The firewall is maintained every day by the engineers and is reviewed every three months to update and revise the rules and regulations.
Pricing: EngageBay vs Zoho
Zoho Pricing
Zoho CRM offers five pricing plans:
- Free Edition ($0) – Up to 3 users, basic CRM features.
- Standard ($14/user/month) – This adds sales forecasting, scoring rules, and workflow automation.
- Professional ($23/user/month) – Includes email integration, SalesSignals, inventory management, and Google Ads integration.
- Enterprise ($40/user/month) – This offers AI (Zia Voice), advanced analytics, custom modules, and data encryption.
- Ultimate ($52/user/month) – Expands AI, analytics, storage (30GB), and customization options.
EngageBay Pricing
EngageBay offers different pricing plans based on your business needs. You can choose to pay monthly, yearly, or every two years (biennial), with discounts available for longer commitments. Here’s a simple breakdown of their pricing and features.
- Free Plan ($0) – 250 contacts, email marketing, CRM, live chat.
- Basic Plan – $14.99/month, $13.79/yearly, $12.74/biennial – 500 contacts, SMS marketing, lead scoring, integrations.
- Growth Plan – $64.99/month, $59.79/yearly, $55.24/biennial – 5,000 contacts, automation, A/B testing, custom domain.
- Pro Plan – $119.99/month, $110.39/yearly, $101.99/biennial – Unlimited contacts, advanced analytics, phone support.
Pros & Cons
EngageBay:
Pros
- Affordable pricing suits small business budgets.
- Setup is quick and very easy.
- Offers great value for the price.
- Support team responds fast and helpfully.
- Simplifies tasks for everyday business use.
- Grows nicely with small team needs.
Cons
- Advanced features are limited in scope.
- Integrates with fewer tools than others.
Zoho:
Pros
- Flexible design fits any business type.
- Scales smoothly as your company grows.
- Connects with tons of useful apps.
- Reliable performance for daily operations always.
- Custom options boost productivity every day.
- Provides deep insights for better decisions.
Cons
- Setup takes time and some effort.
- Costs can climb with extra features.
FAQs On EngageBay vs Zoho
What’s the main difference between EngageBay and Zoho?
EngageBay is an affordable all-in-one tool for marketing, sales, and support. Zoho is a bigger CRM with more customization for growing businesses.
Which one costs less to start?
EngageBay has a free plan and starts at $14.99/month. Zoho’s free plan is limited; paid plans begin at $14/month.
Can I use both tools together?
Yes! EngageBay handles simple tasks, and Zoho adds deeper CRM features—they can connect for more power.
Which is easier for beginners?
EngageBay is simpler and quicker to learn. Zoho takes more time because it has so many options.
Does EngageBay have email marketing like Zoho?
Yes, EngageBay automates emails easily. Zoho does too, but it’s more detailed and needs setup.
Can Zoho work for small businesses?
Yes, but it’s better for bigger teams. EngageBay fits small businesses perfectly.
Which one is better for scaling up?
Zoho grows with you and offers more tools. EngageBay is great but less flexible for big teams.
Do they make landing pages?
Both do! EngageBay’s are easy to build. Zoho’s need more steps but are powerful.
Which one connects to more apps?
Zoho connects to tons of apps. EngageBay has fewer but covers the basics well.
Quick Links
- Engagebay Vs MailChimp
- EngageBay vs ActiveCampaign
- The Best Agile CRM Alternatives
- EngageBay vs HubSpot
- ActiveCampaign vs EngageBay
Conclusion : EngageBay vs Zoho 2025 – Which is the best?
According to the article, that is based on the facts and figures. I have variably explained all the features of Engagebay and Zoho. This is a completely unbiased analysis to bring a comparative analysis of Engagebay and Zoho.
According to the given features and understanding of the product, I have concluded that Engagebay is way better than Zoho when it comes to consumer relationship management.
WHY?
Engagebay offers a higher number of connections/Onboarding than any of the competitors.
Engagebay gives you the power of a unified platform.
The overall rating of Engagebay is 4.63/5.
Onboarding is free. You will also get unlimited contacts.
Use Engagebay to conserve your time in comparison with Zoho.
Engagebay gives you better and faster features than Zoho.
There are no annual contracts with Engagebay.
